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Our Direction

​​​Our vision

To be a catalyst for excellence in emergency management

Our purpose

To enable confidence in Queensland’s emergency management arrangements.

Our values

Customer first
  • Know you​​r customer
  • Deliver what matters
  • Make decisions with empathy
Ideas into action
  • Challenge the norm and suggest solutions
  • Encourage and embrace new ideas
  • Work across boundaries
Unleash potential
  • Expect greatness
  • Lead and set clear expectations
  • Seek, provide and act on feedback
Be courageous
  • Own your actions, successes and mistakes
  • Take calculated risks
  • Act with transparency
Empower people
  • Lead, empower and trust
  • Play to everyone's strength
  • Develop yourself and those around you​